WVU Wireless Connection Dropped

If your wireless connection continuously drops, there are few solutions you can try.

• Make sure you're connecting to the WVU Encrypted wireless network.

• Try restarting your computer.

• Make sure your browser is not trying to reconnect using a dial-up connection or other server.

• Check the Internet Internet Availability for WVU Residence Halls and Apartments article to see if you live in a building with access to WVU's wireless network.

• Go through your Wireless network settings and make sure "Fast Reconnect" is NOT enabled.

• If your computer has a 2.4 GHz wireless capacity, purchasing a wireless USB adapter may provide better connectivity. If you are unsure if your wireless is 2.4 GHz, stop by an ITS Service Center. They can also recommend a USB adapter.

• Submit a WVU IT request or call the ITS Service Desk at 304-293-4444.