ITS Service Centers

ITS Service Centers provide free technology support for WVU students, faculty and staff. ITS Service Centers' staff offer advice on technology resources and can help with a variety of services and applications such as eCampus, Login and Duo.

These locations are open Monday-Friday, 8:30 a.m. - 4:30 p.m. (excluding holidays and the days the University is closed).

Mountainlair ITS Service Center:

• Location: First floor, next to the Post Office.

• Phone number: 304-293-2040   

• Services provided:

  • Mountaineer Card production

  • Test scanning

  • Software issues and troubleshooting

  • Access/Login issues

  • Connectivity for laptops, tablets, and smartphones

  • Basic virus removal

  • Photocopying services

  • Computer buying specifications and free software recommendations

  • Assistance with two-factor authentication

Bennett Tower ITS Service Center:

• Location: Room G-118

• Phone number: 304-293-6201

• Services provided:

  • Mountaineer Card production

  • Test scanning

  • Software issues and computer troubleshooting

  • Access/Login issues

  • Connectivity for laptops, tablets, and smartphones

  • Basic virus removal

  • Computer buying specifications and free software recommendations

  • Assistance with two-factor authentication

HSC Service Center:

• Location: Room G 101 North

• Phone number: 304-293-5069

• Services provided:

  • Mountaineer Card production

  • High Speed black and white or color copy/printing support

  • Collating

  • Folding

  • Stapling

  • Comb or coil binding

  • Laminating

  • Wide format printing

  • Faxing