Managed Printing

Managed Printing is cheaper and greener than buying, managing and servicing your own devices. ITS does not charge departments for the hardware; you pay only for the prints and copies you generate.

Managed printing also provides customers with more proactive machine servicing. Toner levels are now being actively monitored with our Pharos Beacon software. Our staff now replace your supplies in many cases before you know they are needed. Automated meter acquisition is also taking place with our new software. This ensures consistent meter collection and reporting for your devices.

For best results, toner bottles should not be shaken. This interferes with our monitoring software and provides a false reading that may cause the device to appear it has more toner than is actively available.

Machine administrators should store paper in a cool, dry location and only load the amount that is likely to be used within two to four days. Paper left in a device too long draws moisture increasing the likelihood of jams and reduced print quality.

View the Managed Printing FAQ for information about costs and policies.

Why managed printing? 

• Reduce printing expenses

  • No up-front costs

  • Servicing and supplies included

  • Pay only for paper

• Fixed per-page price

• Standardized equipment

• Accommodates desktop and workgroup printers

• Variety of printers for all levels of use

Contact us

For more information about printing services or product brochures, contact Printing Copier Services at wvprint@mail.wvu.edu.

To request a new network printer or Konica Minolta Copier, or to request assistance and supplies, submit a ticket.