Outlook Junk Email Handling

Learn how to change your junk email settings for Microsoft 365 Outlook. 

Outlook for Windows Client

  1. While on the Home tab, click on Junk.

  2. From here, you can choose to block a sender or never block a sender. You can also click on Junk E-mail Options to change the level of junk email protection you want, specify safe and blocked senders, and more.

Outlook Web App (OWA)

  1. Sign into Outlook Web App with your Login credentials.

  2. Click the Settings gear in the top-right corner of the screen.

  3. Click View all Outlook settings at the bottom of the Settings menu.

  4. Click Mail in left-hand menu.

  5. Select Junk email. There will be options for blocking senders, setting safe senders, etc.

Outlook for Mac

  1. Click Junk.

  2. From here, you can click Junk or Block Sender.

If you attempt to mark a sender as being Junk, but continue to see messages from that sender in your Inbox area, we suggest managing your Junk email list through Outlook Web App.

Related content

Spam/Junk Email Problems
Spam/Junk Email Problems
More like this
Changes to Google Workspace Accounts
Changes to Google Workspace Accounts
Read with this
How to Forward a Suspicious Email
How to Forward a Suspicious Email
More like this
Chosen Name Change FAQ
Chosen Name Change FAQ
Read with this
How to Report Suspicious Emails to ITS
How to Report Suspicious Emails to ITS
More like this
Delete Browser Cache Once
Delete Browser Cache Once
Read with this