Microsoft 365 Error Prevents Editing on Mac

If you receive a Microsoft 365 error saying your account doesn’t allow editing on a Mac computer, remove all Office licenses then reinstall WVU’s license.

1. Follow the steps in Microsoft’s How to Remove Office License Files on a Mac.

2. After removing the license files, you will be prompted to sign into your Office account the next time you open an Office app. Enter your WVU Login username followed by @mail.wvu.edu or @hsc.wvu.edu when asked for an email address and use your WVU Login password for the password.