Fusion Kiosks and Software

Fusion is software used at the Rec Center for tasks like checking students in and out. Fusion is installed on self-service kiosks at the front desk and on individual computers used by staff.

Install Fusion on a computer

1. Go to https://wvuclick.innosoftfusion.com/FusionSetup.aspx

2. Install all prerequisites:

   1. Microsoft .NET Framework 4.8 Runtime

   2. Microsoft Point of Service for .NET: v1.14

      • Microsoft Point of Service for .NET: v1.14 (Update for Multiple Devices)

   3. Microsoft WebView2 Runtime

3. Restart the computer.

4. Go back to https://wvuclick.innosoftfusion.com/FusionSetup.aspx

5. Click Start to begin installing Fusion.

Installation troubleshooting

Most Fusion installation problems are due to the prerequisites not being installed and the computer not being restarted beforehand. Ensure you have completed all the installation steps above. If you still experience installation issues, try these steps: 

• Delete the following folder(s) and try installing again:
  c:\users\<current_user>\AppData\Local\Apps\2.0 or %localAppdata%\Apps\2.0

• In the most recent Windows 10 revisions (usually 1909 and up) Windows Defender will block the installation of Fusion. When the Windows Defender Window pops up stating that the install is unsafe, click More Info then Run Anyway. The installation should proceed. ​

• The installation might also "fail" saying that the Microsoft POS plugin or .NET is already installed. These need to be installed before Fusion as stated in the instructions above. If you see this message, restart the computer and then run the Fusion installer again. Firefox is the recommended browser for running the Fusion installer. 

Kiosk help

Contact ITS Desk Side Support for help with Fusion kiosks. 

Account issues

If you are unable to sign into Fusion, or have other account related issues, contact Fusion support at fusionfamily.com/support.