Respondus LockDown Browser for Students

Respondus LockDown Browser (RLDB) is a locked browser for taking tests in eCampus (Blackboard). It prevents test takers from printing, copying, going to another URL or accessing other applications during a test.  You will need to install RLDB on your computer to use it to access tests or quizzes in eCampus - click the download link below to get started.

K12 students who are in dual enrollment (High school access) at WVU and use Chromebooks managed by K12, can use RLDB in eCampus. 

To install LockDown Browser for Chromebook: 

1. Log into the Chromebook and start the Chrome browser

2. Log into eCampus using a student account, and navigate to the exam that requires LockDown Browser

3. Select the link for downloading and installing LockDown Browser

4. From the Chrome web store, select “Add to Chrome” to install the LockDown Browser Extension

If you encounter an error when downloading RLDB for Chromebook, this issue is likely occurring because the ChromeOS version on the Chromebook is outdated. To fix this error, follow these steps:

1. Select Settings and click About ChromeOS to check the version of ChromeOS on your Chromebook.

2. Keep your Chromebook updated to the most recently available version via Google’s ChromeOS Stable channel.

If your Chromebook cannot be updated to meet the minimum requirements for RLDB, you will need to use a different device for an exam or quiz that requires RLDB. RLDB compatibility requirements can be found here.

Links for students:

• Download the Student Version of Respondus LockDown Browser

• Student Quickstart Guide

• Respondus LockDown Knowledge Base

• Respondus LockDown Browser for iPads

• 24/7 Live Chat Student Support for Respondus Monitor

Respondus Monitor for Students: 

The Respondus Monitor is a part of the Respondus LockDown Browser that enables web cam functionality during exams. Instructors may enable the Respondus Monitor for exams that are taken using the Respondus LockDown Browser. 

Learn more about installing and using Respondus Monitor with the Using LockDown Browser with a Webcam guide. 

Respondus Monitor troubleshooting: 

Most technical issues are encountered during the pre-exam “Startup Sequence” of Respondus Monitor, where the webcam/microphone check occurs. Use the It’s not working feature in Respondus Monitor to troubleshoot any issues. If you are unable to resolve the problem, use the Chat now option to access live chat support. The 24/7 live chat functionality can also be accessed through the Help Center in Respondus Monitor.