WVU Directory FAQ

Have a question about the WVU Directory? Start with the WVU Directory FAQ below.

1 How do I access the WVU Directory?
2 Why can't I access the WVU online Directory?
3 What information is available in the Directory?
4 My information is wrong. How do I update it?
5 How do I remove myself from the directory?
6 Why am I not listed in the directory?

How do I access the WVU Directory?

Go to directory.wvu.edu and enter you WVU Login credentials.

Why can't I access the WVU online Directory?

Access to the online directory is now limited to faculty, staff and students. To look up employee information at directory.wvu.edu, users must enter a Login username and password.

Information Technology Services made this change to improve the security of the directory database and control access to employee information. This change also aligns with how we currently handle access to student information.

If you have a contractual or business relationship with WVU and believe you have a legitimate need for the email address and/or phone number of an employee or student, please contact the Service Desk for assistance at 304-293-4444 or ITSHelp@mail.wvu.edu.

If you are a journalist or a student, scholar or researcher from another institution, you should consult our WVU Expert Database or contact University Relations-Communications.

If you know the name of the person you are seeking, try doing a Google search for the name or the department where the person is employed.

What information is available in the Directory?

All records for people listed in the Directory will display a person’s legal name, WVU assigned email address, and may also include a person’s chosen name along with any of the following relevant information:

Student information

Enrolled College – College granting primary degree
Major – Major of primary degree

Employee information

Phone – Work phone number
Home Department – Primary employer within WVU
Title – Primary job title
Address – Work mailing address

My information is wrong. How do I update it?

Students

Students may update their legal name by contacting the Office of the University Registrar.
Students may update their chosen name at login.wvu.edu. View the Chosen Name Change FAQ for more information.
Students may update their phone numbers in STAR under the Personal Information section.
Students should consult with their academic advisor if their college or major is listed incorrectly.
If you have been admitted to WVU, but you have not started your program (registered for classes), contact the Undergraduate Admissions office or the Office of Graduate Admissions and Recruitment to update your personal information.

Employees

Employees may update their legal name by contacting the Payroll & Employee Processing Services Office.
Employees may update their chosen name at login.wvu.edu. View the Chosen Name Change FAQ for more information.
Employees may update their phone numbers and work addresses by following the steps in the Update Your Personal Information page.
Employees should consult with their department's Strategic Business Advisor (SBA) if their home department or title is listed incorrectly.

All information in the Directory is a reflection of the MAP and STAR systems. If your information is incorrect, it is most likely incorrect in one of these systems. Request further assistance by submitting a ticket.

How do I remove myself from the directory?

Students

Students may prevent WVU from publicly sharing their personal information, including listing in the Directory, by submitting a completed Confidentiality Form to the Office of the University Registrar.

Employees

Employees may remove their information from the directory only with a demonstrated need and the permission of their supervisors. Request further assistance by submitting a ticket.

Why am I not listed in the directory?

This may occur for several reasons:

If you are a new student or employee, it may take a few days for your information to properly show up.
If you have requested your information be kept confidential, it will not appear.
If you are a student and you have failed to pay a bill on time, withdrawn from the University, or Graduated, your information may be removed.

Request further assistance by submitting a ticket or email ITSHelp@mail.wvu.edu.

WVU ITS