Adobe Creative Cloud
- Cassandra Rinker
- Amy Baker
- Jessica Steele
- Emily Ogden (Deactivated)
Effective February 1, 2024, Adobe will begin the discontinuation of Creative Cloud Synced files for personal users not associated with a Creative Cloud for Teams or Creative Cloud for Enterprise entitlement. This change will result in the inability to share folders and files with new users outside the organization.
Files will remain in the Creative Cloud Files folder and will not be removed during this process. However, sharing links will no longer be visible. The Creative Cloud Files folder may be hidden when the user is signed out of Creative Cloud. Users must sign in to Creative Cloud and ensure that File Syncing is on.
WVU Recommends using OneDrive for personal cloud file storage.
Adobe Creative Cloud includes desktop apps for a wide range of projects. Creating graphics, editing digital media, designing documents and many other creative tasks are made simpler with these specialized programs. Users are also given access to live software updates.
If you need assistance installing Adobe Creative Cloud, contact your deskside support. Visit Adobe's Help Center for Adobe Creative Cloud troubleshooting and training information.
What's included in the Creative Cloud:
Adobe Creative Cloud includes 20+ apps including Acrobat Pro, Photoshop, Illustrator, InDesign, and Premiere Pro. See a complete list of the applications included at Adobe Creative Cloud | Details and products | Adobe
Note: For Adobe software that is not part of the Adobe CC package, visit the Other Adobe Software article.
Licensing restrictions
WVU employees can activate the Adobe Creative Cloud software on up to two computers. While the software can be installed on two computers, it can only be actively used on one device at a time. The Adobe Creative Cloud software is to be used solely for WVU business purposes, whether academic or administrative.
If purchasing this software through Adobe for personal use, you will have to read and agree to their terms before purchasing.
Eligibility
WVU Employees (Faculty, Staff and Student Workers) can request to use this software for WVU business purposes, whether academic or administrative. See the How to request section for personal use.
Students cannot request this software through WVU. Visit adobe.com to purchase a personal Adobe Creative Cloud license. Contact Adobe's Help Center if you need assistance with your personal license.
Note: Adobe Creative Cloud software is also available in some departmental computer labs. Contact your local IT department for information regarding computer lab access and software availability. View the Logging into Adobe Creative Cloud Applications at a Computer Lab article for instructions.
How to request
WVU business use: Complete the Adobe Creative Cloud Request for WVU Employees form.
Students/Personal use: Go to adobe.com to purchase this software.
Pricing
This software is free if used for WVU business purposes. Pricing through Adobe is $19.99 per month for the first year.