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Make sure you are entering your Login credentials correctly. If you have not claimed your Login account or if you need to reset your Login password, go to login.wvu.edu.
If you are not already, use Firefox or Chrome. For more information on recommended browsers, view our Recommended our Recommended Browsers for WVU+kc article.
If your browser stores your login information and recently changed your password, please delete your cookies and cache. For help, view our Delete our Delete Browser Cache Once articleOnce article.
If you are using Firefox and you receive a blank page within WVU+kc, view our WVUour WVU+kc Blank Page Received article.
If you are accessing WVU+kc from a saved bookmark, go to kc.wvu.edu/kc/portal.do, sign in, and update your bookmark to avoid future login issues.
If you are still unable to log into WVU+kc, submit a ticket for submit an ITS request for assistance or call the ITS Service Desk at 304-293-4444.
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If you are not a WVU employee or student, someone must request a special Login account for must submit an ITS request for you so you can use WVU+kc. Once you receive a Login account, you will need to activate to activate (claim) your Login account before you can log into WVU+kc.
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Need other WVU+kc assistance?
Submit a ticket to ticket to request technical assistance with using WVU+kc.
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