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Some IT requests require approvals before they can be processed. Approvers will automatically receive an email notification that their approval is required for a request.

  1. Open the link to review the request details. You can use the comment feature at the bottom of the request to communicate with the requestor if needed.

  2. After reviewing the request, use the Approve or Decline buttons in the email notification to approve or decline the request. The request will automatically update with your selection.

View a complete list of your approvals

  1. Go to the Help Center and Log In using the button in the upper-right corner.

  2. Select Requests in the upper-right corner then Approvals. If you do not see Approvals as an option, you do not have any active approvals.

  3. The page will display all your current approvals.

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