WVU IT Help Center

Hi. Can't find what you need? Log in to the Help Center.

Welcome to the IT Help Center

Log in to view all our articles and request forms. For assistance, view our Help Center log in instructions.

Topics

  1. Account Management
    1. Login FAQ (Public)
    2. Duo Two-Factor Authentication FAQ (Public)
    3. Change or Reset Login Password (Public)
    Show 2 more
  2. Mountaineer Card
    1. Mountaineer Card and Mountie Bounty FAQ (Public)
    2. Where to Use Your Mountaineer Card and Mountie Bounty (Public)
  3. ITS Support
    1. ITS Service Centers (Public)
    2. ITS Service Desk Contact Information (Public)
    3. Scheduled Maintenance and System Downtimes (Public)
  4. Research IT
    1. Approved Technologies for Research (Public)

Portals

  1. Parent, Alumni, Retiree or Guest

    Request help with services available to the WVU community without a WVU Login account. Contact the ITS Service Desk at 304-293-4444 if you need further assistance.

  2. Research & High Performance Computing

    Request support or access to high-performance computing clusters.

Suggested forms

  • Research & High Performance Computing for WVU use in Research & High Performance Computing
  • WVU Login Help for Students, Faculty or Staff in Parent, Alumni, Retiree or Guest

    Request help with your WVU Login account.

  • Parent Alumni Retiree Guest in Parent, Alumni, Retiree or Guest

    Having trouble accessing certain websites or systems? We'll help you out.

  • SOLE Support in Parent, Alumni, Retiree or Guest

    SOLE assistance for users that do not have a WVU/HSC Login

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