Jira Service Management

{"xsrfToken":"177033a2-fb42-4e8a-890a-7544163d4f88_8edae6720dc514eda53d601de39f91c4075de8b5_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/cf2bbef1-bfb2-44b2-93bb-27c6cdd61287/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZTMyMWQyNC04NmMwLTQ1NjUtOWZlNS03YTY1ODg5OTM4NzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNmMmJiZWYxLWJmYjItNDRiMi05M2JiLTI3YzZjZGQ2MTI4NyI6WyJyZWFkIl19LCJleHAiOjE2NzUyNTQ4OTIsIm5iZiI6MTY3NTI1NDI5Mn0.BF8LKI7DybamsW2I12_8uBdGc67GyLGn5TOsWEmzMSE&client=ee321d24-86c0-4565-9fe5-7a6588993879&mode=fit","logoId":"cf2bbef1-bfb2-44b2-93bb-27c6cdd61287","isLogoAvailable":true,"helpCenterTitle":"Hi. Can't find what you're searching for? Try logging in.","sharedPortalName":"WVU IT Help Center","userInitialAnnouncementHeader":"*** Please Log In ***","userInitialAnnouncementMessageWiki":"<p>Can't find what you're searching for? <b><a href=\"https://idp.wvu.edu/idp/profile/SAML2/Unsolicited/SSO?providerId=https://auth.atlassian.com/saml/51238f82-4baa-4070-a80f-8a129a067fe6&target=https://wvu.atlassian.net/servicedesk/customer/portals\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Login here</a></b>.</p>","translations":{"en-US":{"helpCenterTitle":"Hi. Can't find what you're searching for? Try logging in.","sharedPortalName":"WVU IT Help Center","announcementHeader":"*** Please Log In ***","announcementMessage":"Can't find what you're searching for? *[Login here|https://idp.wvu.edu/idp/profile/SAML2/Unsolicited/SSO?providerId=https://auth.atlassian.com/saml/51238f82-4baa-4070-a80f-8a129a067fe6&target=https://wvu.atlassian.net/servicedesk/customer/portals]*.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#005eb8","helpCenterTitleColor":"#eaaa00","bannerMediaApiUrl":"https://api.media.atlassian.com/file/29d9ecb2-86a4-44e0-a48c-b98ec7ac2311/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZTMyMWQyNC04NmMwLTQ1NjUtOWZlNS03YTY1ODg5OTM4NzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI5ZDllY2IyLTg2YTQtNDRlMC1hNDhjLWI5OGVjN2FjMjMxMSI6WyJyZWFkIl19LCJleHAiOjE2NzUyNTQ4OTIsIm5iZiI6MTY3NTI1NDI5Mn0.PoKdIwfqHmpeZ3jp7oxzjtuDg4YJnMvZRsgVorRToD0&client=ee321d24-86c0-4565-9fe5-7a6588993879&height=300&mode=fit","bannerMediaApiFileId":"29d9ecb2-86a4-44e0-a48c-b98ec7ac2311","useDefaultBanner":false,"isBannerAvailable":true},"sharedPortal":{"name":"WVU IT Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://wvu.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-main-portal-chat-header-help_center","name":"sd-main-portal-chat-header","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-main-portal-chat-header-help_center\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-main-portal-chat-header-help_center\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-main-portal-chat-header-help_center\",\n \"key\":\"sd-main-portal-chat-header-help_center\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.help_center\", \"title\":\"sd-main-portal-chat-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=&location=header&isMainPortal=true&xdm_e=https%3A%2F%2Fwvu.atlassian.net&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-main-portal-chat-header-help_center&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI4MGNlNzcxM2U4ZGIwZjJiNTJlMGM0ZmQzZWUyOGI2MDgwZmI1MGY3ZGRlMzIzOGFjMTMyZTNmMGNmYTU5N2VhIiwiaXNzIjoiNTk5ZTQxMDktOWZkYi0zNjJkLTg1NmUtOWU4OWFlNjdlMTkyIiwiY29udGV4dCI6e30sImV4cCI6MTY3NTI1NTE5MiwiaWF0IjoxNjc1MjU0MjkyfQ.-Xu8R-NWo82fcv8X-bKHFot_iSiMcGBZaWIGmlFJNuQ\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjU5OWU0MTA5LTlmZGItMzYyZC04NTZlLTllODlhZTY3ZTE5MiIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9fSwiZXhwIjoxNjc1MjU1MTkyLCJpYXQiOjE2NzUyNTQyOTJ9.TrxzWN-51nJ5DkBhMb3qNV4o6Rs-jpfhVCyqyNVVRXg\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://wvu.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}},"featuredAndSortedPortals":{"portals":[{"id":"34","key":"itpo","name":"Parent, Alumni, Retiree or Guest","description":"<p>Request help with services available to the WVU community without a WVU Login account. Contact the ITS Service Desk at 304-293-4444 if you need further assistance.</p>","portalBaseUrl":"/servicedesk/customer/portal/34","isFeatured":true,"rank":4,"isPortalNotVisibleOnHelpCentre":false},{"id":"24","key":"hpc","name":"Research & High Performance Computing","description":"<p>Request support or access to high-performance computing clusters.</p>","portalBaseUrl":"/servicedesk/customer/portal/24","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false}],"sortBy":"POPULARITY","limit":15,"total":2,"isPortalHidingEnabled":false}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=wvu","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"177033a2-fb42-4e8a-890a-7544163d4f88_8edae6720dc514eda53d601de39f91c4075de8b5_lout","baseUrl":"https://wvu.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ee321d24-86c0-4565-9fe5-7a6588993879","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}