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WVU IT Help Center

Welcome to the IT Help Center

Need to submit a request?

You must log in to the Help Center to view and submit request forms. For assistance, view our Help Center log in instructions.

Topics

  1. Account Management
    1. WVU Login
    2. Change or Reset WVU Login Password
    3. Authenticate With Okta Verify
  2. Mountaineer Card
    1. Mountaineer Card and Mountie Bounty FAQ
    2. Mountaineer Card
    3. Where to Use Your Mountaineer Card and Mountie Bounty
  3. eCampus
    1. eCampus
    2. eCampus Tips for Instructors & Students
  4. Software Licensing
    1. Software Licensing
    2. Download Microsoft 365 for Free
  5. ITS Support
    1. ITS Service Centers
    2. ITS Service Desk Contact Information
    3. Scheduled Maintenance and System Downtimes
  6. Health Sciences Resources
    1. HSC (Health Sciences) Help Desk
    2. HSC Computer Support Contacts (CSC)
  7. Research IT
    1. Research FAQ
    2. Approved Technologies for Research
  8. SOLE
    1. SOLE
    2. SOLE Accounts and Access

Portals

  1. Parent, Alumni, Retiree or Guest

    Request help with services available to the WVU community without a WVU Login account. Contact the ITS Service Desk at 304-293-4444 if you need further assistance.

  2. Research & High Performance Computing

    Request support or access to high-performance computing clusters.

  3. WVU Online

    Welcome! You can raise a request for WVU Online using the options provided.

Suggested forms

  • WVU Login Help for Students, Faculty or Staff in Parent, Alumni, Retiree or Guest

    Request help with your WVU Login account.

  • Research & High Performance Computing for WVU use in Research & High Performance Computing
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