The eCampus Request System (eRS) uses Salesforce to allow faculty and staff to make these requests:
Who can use eRS
The type of users who may access eRS include:
Instructors
TLC (Teaching and Learning Commons) staff
POC (Point of Contact)
TA (Teaching Assistant)
How to access eRS
Go to ers.wvu.edu and log in using your Login credentials OR log in to eCampus, choose Tools from the Navigation bar, and then choose eCampus Request System.
If you are requesting to have an Instructor or Student enrolled into a STAR credit course, please go through STAR/Banner since eCampus Support cannot directly enroll users into these roles for STAR credit courses.
How to use eRS
The homepage provides a streamlined process to create requests, view requests or get help with the eRS system.
Create requests
Log into eRS, click Create Request, then select the type of request you want to submit:
Content
Enrollment
New Development Course
New Instructional Tool
Non Credit Course
You will be prompted for any required information needed to complete your request.
View requests
The View Requests page lists all requests made by a user. Instructors and TLC staff will see requests under My Open Requests and My Closed Requests tab.
POCs who initiate requests on behalf of instructors or other entities will see requests under POC Open Requests and POC Closed Requests tab.
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