If you are a student and have a question about the Student Feedback on Instruction system (SFI), check the FAQ below.
How do I access SFI?
When there are one or more course evaluations ready for you to complete, you will receive a notification email from SEI@mail.wvu.edu. The email will be sent to your MIX Gmail account. Open the email and click on the provided link to get to your SFI dashboard, you will be able to view all of your open course evaluations. Select a course from the list in your dashboard to complete its evaluation here. Once you submit an evaluation you cannot change your responses.
Alternatively, you can sign into the system directly at wvu.bluera.com/WVU.
When can I complete a survey for my course?
You will receive an email notification when there is a course survey available for you to complete.
How do I complete a course evaluation?
You will receive an email when an evaluation is ready for you to complete. Click the link within the email and enter your Login.
A list is displayed of your courses. Click a course link with a status of Open.
Click Start Now.
Answer the survey questions by clicking the correct radio button. Move to the next question by clicking Next.
Enter specific comments on the final screen.
Click Submit.
A message is displayed showing that your responses have been successfully submitted.
What if I can't log in?
You must sign into SFI with your Login credentials. Make sure you enter them correctly. To check your Login credentials, go to login.wvu.edu and click Check Account Status. Then enter your username and password and click Login. If you receive an "Invalid credentials" message, call the ITS Service Desk at 304-293-4444.
There are multiple instructors listed for my course. Which one do I choose?
Choose the instructor that you personally had. If you had multiple instructors throughout the course and do not know which instructor to choose for the list, try checking your syllabus or asking your current instructor for the course. Some WVU courses have multiple instructors, and each instructor may appear on the survey. Select your instructor(s) and complete the evaluation as normal.
What if there's an error with the course information?
Contact your instructor and prepare screenshots of the issue for review.
What if I don't finish a course evaluation?
You can save your survey at any point to return and complete later, even from a different location. If you forget to return and complete your survey, partially completed evaluation forms will be submitted when the evaluation period ends.
Can I opt-out?
There is no "opt-out" option for students, meaning you will continue to receive reminders until the survey period ends. Completing course evaluations is highly encouraged, but it is not required and will not affect the grade you receive for the course or your ability to graduate. SFI surveys are used to improve the student experience at WVU. The University seeks fair and honest feedback from its students about their courses. Student information is not kept with the survey data, nor are the students identified in any way.
Add Comment