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Students, employees, and sponsored guests can use the Personal Information Change Form to complete a legal name change, update an incorrect date of birth or social security number, remove a duplicate account, or update other directory information. If you are unable to access this form, contact Shared Services for assistance.

View Shared Services' Information Updates page for more information about this form.

Students who are unable to access this form should contact the Office of the University Registrar at 304-293-5355 or registrar@mail.wvu.edu for account corrections.

Address or phone number changes

View the Information Updates page for more information about phone and address changes.

Chosen name changes

  • View the Chosen Name Change FAQ for steps to display your chosen name across supported WVU systems.

  • View Change Your Zoom Display Name for steps to display your chosen name during meetings.

  • If you would like to update your displayed name for your MIX Gmail, you can change your "Send as" name:

    • Log into your MIX Gmail account. 

    • Click the gear icon then Settings.

    • Click the Accounts tab.

    • Select edit info next to Send mail as: to enter a chosen name

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