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Think you have a virus on a personal computer?
Run antivirus software. If you do not have antivirus software installed on your computer, you can download anti-virus software for free at freeav.wvu.eduby following these instructions.
If your antivirus software cannot remove the virus, it should at least be able to provide basic information about the virus. Search for the virus online to learn how to remove it from your computer.
If you need help cleaning the virus off your computer, for a fee, ITS Service Centers can perform basic virus removal.
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