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Support information
If you need assistance during WVU business hours,submit a an ITS request.
If you need to submit assistance outside of WVU business hours, submit a ticket to Qualtrics Support, follow these steps:
Go to qualtrics.com/support-center.
Click Sign in with SSO
Enter wvu in the Organization ID box and click Continue.
Log in with your WVU username and password.
Select the nature of your request.
Select Survey Platform as your Qualtrics product.
Select the support communication method that works best for you.
Provide a detailed description of your question or problem and submit your request.
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