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  1. Log into the Sponsored Account site. You must be connected to a campus network or the GlobalProtect VPN  to access this site.

  2. Click Pending Requests. 

  3. Click the Request ID you wish to cancel. 

  4. Click the Cancel Request button. 

  5. Add notes (optional) then click Cancel Request. The request will no longer be listed in Pending Requests. 

Need help

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updating account

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information or changing access/permission?

If you need help with a sponsored account, such as updating account information or changing access/permission, or assistance using the sponsored account site, contact the ITS Service Desk at 304-293-4444.

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If you have been given an account and are unable to use your account information to access WVU systems, submit a request using the WVU Login Help service pageraise a request below or contact the ITS Service Desk at 304-293-4444.