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What is Zoom Phone?

Zoom Phone is a full-service, cloud-based calling solution that will better support supports a large workforce with many hybrid and remote staff. The desktop application also eliminates and mobile applications eliminate the need for expensive onsite hardware that must be maintained and periodically replaced.  

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Zoom Phone adoption plan

Between January 2025 and July 1, 2026, all WVU employees will transition to Zoom Phone.

View theZoom Phone Adoption Plan page for a full timeline and progress updates.

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Find guides and resources

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Zoom Phone information

  • FAQ