Modern authentication is a secure way to sign in and access your Microsoft 365 account. The Microsoft 365 desktop client, web apps, and mobile apps use modern authentication and are recommended by ITS to ensure a secure connection.
Basic authentication is sometimes used by other apps to connect to your Microsoft 365 account, like mobile phone email apps, and is a less secure method to access data. ITS is disabling basic authentication on February 7, 2022. Microsoft will disable all basic authentication connections on October 1, 2022. Anyone who is not using Duo and is just using a username and password will be affected by this change.
For ITS users, basic authentication is disabled for all new connections.
Safe ways to access your Microsoft 365 account:
You can access your Microsoft 365 apps online at office365.wvu.edu or use these supported Microsoft clients and apps:
Outlook 2013 or later
Outlook 2016 for Mac or later
Outlook for iOS and Android
Mail for iOS 11.3.1 or later
Note: Exchange ActiveSync is no longer supported.
Set up mail apps for modern authentication:
To ensure you're using modern authentication to access your email, you may need to remove your account from your device and then re-add it.
Remove an account:
Add an account:
Information Technology Services does not support native or third-part email apps and strongly recommends that all faculty and staff use one of these simple and secure methods for email:
Log into the Outlook Web App (OWA) at outlook.com/mail.wvu.edu with your WVU credentials;
Download and install the Outlook Mobile App from your app store;
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