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  • How can access be gained to an award when someone is not listed as the award manager but is responsible for tasks such as invoicing, payments, and reconciliations?

    • Response: Submit a WRAP support ticket to update the departments on which she is an administrative editor: To request "elevated access" -- a role or permission you think you should have that you don't, something you can't see or do -- submit a support ticket using this form and we'll help you get set up.

  • How can one view and manage all associated tasks for awards they are assigned?

    • Response: An overview of tasks and projects can be found in WRAP, on the financial setup page. Task management (i.e., tracking expenses) should be done in MAP Oracle.

  • Why is it not possible to view or open related projects in the staging environment under the award workspace, even when listed?

    • Response: Submit a WRAP support ticket to update the departments on which she is an administrative editor: To request "elevated access" -- a role or permission (e.g., administrative editor rights are granted for both Grants and Agreements for the relevant departments) you think you should have that you don't, something you can't see or do -- submit a support ticket using this form and we'll help you get set up. Submit a WRAP support ticket to update the departments where administrative editor access is required.

  • Can the WRAP system be used to request extensions for long-term awards, such as those initially set up for 10 years with potential extensions?

    • Response: Yes, this can be done by submitting an award modification request and selecting the "No-Cost Extension" option.

  • Does requesting extensions or modifications through the WRAP system replace the current manual email process (e.g., AIM emails)?

    • Response: Yes, the WRAP system replaces the manual email process for these requests.

  • Can project numbers be searched and linked in WRAP, similar to the previous MAP setup?

    • Response: Currently, there is no way to search by project number in WRAP. Project numbers can be accessed under Financial Setup > View Financial Account.

  • How can attachments, such as checks or financial documents associated with awards, be viewed or tracked in the system?

    • Response: Attachments can be accessed via the Award Workspace in WRAP. If attachments are not found in WRAP, check KC, as attachments will be added to WRAP over time.

  • How long will WVU+kc be available to view proposal and award data?

    • Response: WVU+kc will remain operational to support IRB protocol submissions and view proposal and award data that has not been migrated to WRAP.  After implementing the IRB protocol in WRAP in 2026, we will develop a plan for decommissioning WVU+kc and for required data retention.  As you know, we decided to implement WRAP (a modern technology) to eliminate the risk related to older, unsupported technology.  

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