The most common cause of this problem is a corrupted OST file. Although repairing that corruption can be done via the KB article "Rebuild the Outlook Cache to Fix Corrupted Data Files," the easier and more long-lasting solution is to configure Outlook to not cache shared mailboxes.
In the Outlook client, click the File tab in the upper-left.
Select Account Settings and Account Settings again inside that menu.
In the Account Settings dialog, click "Change" from the menu on the Email tab.
Click the "More Settings" box.
Select the Advanced tab.
Unselect the checkbox for "Download shared folders."
Click "Apply" and restart Outlook.
Add Comment