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Class Collaborate Ultra is a web conferencing platform used for eCampus courses. 

Make sure you are using Chrome or Firefox for the best experience and make sure your cookies are enabled. If they are not you will get a black screen with a circular purple loading icon.

Class Collaborate Ultra guides:

from Blackboard Help

Class Collaborate Ultra support:

Collaborate provides 24/7 support:

  • Search for answers in Blackboard’s Knowledge Base.

  • Use the Support Portal to chat with an agent or submit a ticket.

  • Call their support at 1-877-382-2293.

If you are unable to resolve the issue with Blackboard’s Collaborate support, contact the ITS Service Desk. 

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