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Have a question about My Reports? Start with the My Reports FAQ below.

How do I get access to My Reports? 

Submit a request using the Business Information Service Request form.

How do I get access to a report?

You or your supervisor can request additional access using the Business Information Service Request form.

I have access to reports, but the dashboard area is blank. Why can't I see my reports? 

If you're unable to find your reports, check the Type dropdown menu in the upper-left corner next to your list of folders. Set the Type to All to ensure you aren't filtering any reports from your view. 

Which browsers support My Reports?

View the WVU Supported Browsers article for a list of browsers that support My Reports.

How do I get My Reports training?

An optional eCampus course teaches how to use My Reports. Enrollment instructions are located on the page How to Enroll in the My Reports eCampus Course.


 Also view:

  • Answers to Common Business Questions to learn how My Reports can answer typical business questions.

  • How to Run Reports to see instructions on running the most widely-used reports.

  • Techniques to learn how to use My Reports features to locate specific information.

Who do I contact if the report results are incorrect?

Submit a Report Request to report an issue.

How do I export a report to Excel?

Click the Page Options menu (gear icon), hover over Export to Excel and choose Export Current Page or Export Entire Dashboard. The format of the report is maintained when exporting to Excel. 

Is there an Undo button in My Reports?

My Reports does not have an Undo button. You can click the Reset button and reset search parameters to applied or default values, or clear all. 

For future use, if you plan to run a specific report on a regular basis, enter the filters, run the report, and then save the filters by clicking the Page Options menu and then Save Current Customization. When you subsequently need to run the report, click the Page Options menu and then Apply Saved Customization. The report will run with the filters you previously entered and saved.

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