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Current WVU students, current employees and emeritus employees can download Microsoft Office on their personally-owned computers through the University's Microsoft 365 license. The software can be installed on five computers and five mobile devices. When a student or employee leaves WVU, the software will cease to function, and a license purchase will be necessary. This is also the case for non-emeritus retirees.

HSC employees can find instructions for downloading applications on the HSC Microsoft 365 Resources page.

Employees wishing to install Microsoft on WVU-owned computers should contact their desk side support staff.

Please be sure you have claimed your Login account prior to attempting to install Microsoft Office ProPlus. You can do so at login.wvu.edu.

Directions:

  1. Go to office365.wvu.edu.

  2. Enter your WVU Login username and password, click LOGIN then authenticate with Duo.

  3. Confirm the correct version of Office is shown and then click Install. 

    Note: WVU employees should click the settings gear in the upper-right corner of the window, choose Office 365 and then Software to see similar options.

  4. Click Run when the download is finished and follow any additional prompts to complete the installation.

  5. You will be prompted to enter your WVU Login credentials when you first log into Office. If you are prompted with a Stay signed in to all apps dialog box, uncheck the Allow my organization to manage my device option and click No, sign in to this app only.  

Note: During the installation process, or when you first run an Office application, you may be prompted to enter an email address and a password. Enter your WVU Login username followed by @mail.wvu.edu when asked for an email address and use your Login password for the password. Although WVU student email addresses end in @mix.wvu.edu, students should use @mail.wvu.edu for installation. This is a special username for activating your license, and is not an email address that can be used elsewhere.

Troubleshooting:

If you receive an Office 365 Activation Problem (0x80070005) error when attempting to Sign In, please try to right-click the program icon, select Run As Administrator and try to sign in again.

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