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Follow these steps if you are unable to log in to MAP after receiving a Java error.

  1. Sign in to MAP. Choose a navigation path.

  2. In the message at the bottom, choose Keep.

    Oracle Applications Home Page with Keep highlighted
  3. Click jnlp. Choose Open.

  4. You may receive an error message that the application was blocked by Java security. Click OK.

    Error message
  5. From your computer’s Start menu, type Configure Java.

  6. In the Java Control Panel, click the Security tab.

    Java Control Panel with Security highlighted
  7. Click Edit Site List.

    Edit the site list button
  8. Click the Add button.

    click the add button in the exception site list screen
  9. Enter the URL of the instance in the Location field and click OK. For example, for MAP Production, enter https://mapprod.wvu.edu and click OK.

    Exception site list showing mapprod

    Other possible URLs:

    • https://mapfinal.wvu.edu

    • https://mapdev.wvu.edu

    • https://maptest.wvu.edu

    • https://mapstage6.wvu.edu

  10. Click OK in the Security tab.

  11. Try logging in again, repeating steps one through three.

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