What is Zoom Phone?
Zoom Phone is a full-service, cloud-based calling solution that will better support a large workforce with many hybrid and remote staff. The desktop application also eliminates the need for expensive onsite hardware that must be maintained and periodically replaced.
Zoom Phone adoption plan
Between January 2025 and July 1, 2026, all WVU employees will transition to Zoom Phone.
Information Technology Services (ITS) will pilot the platform first and create resources to help ensure a smooth transition for other departments and colleges. The Beckley and Keyser campuses will then follow.
Around mid-October, ITS will begin working with business officers across the University to determine what phone numbers to retain as part of this transition.
Find guides and resources
We will need to label all child pages with ZoomPhone for the search above
How to use Zoom Phone
FAQ?
Mobile app info?
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