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Zoom is a cloud-based system that allows you to host online meetings, share your screen along with software and documents, facilitate group discussions and chats, and record and share meetings. WVU students, faculty and staff are given a licensed WVU Zoom account. After setting up signing into your account, you can access the Zoom platform to join or host meetings. Each WVU Zoom Account is licensed to allow you to host unlimited meetings with up to 300 participants, limited to 24 hours long or less per meeting. 

Info

Students, faculty and staff cannot use personal Zoom account credentials to access their WVU Zoom account, even if their personal account uses a WVU email address. Users must sign out of their personal account and log back in using their WVU Zoom account. If you experience issues signing out of a personal account, try clearing your browser cache. 

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If you get an error that an account already exists with this email, contact the ITS Service Desk.

Access your WVU Zoom account

Log into the Zoom web app

  1. Go to wvu.zoom.us

  2. Sign in with your Click Sign-In and enter your WVU Login credentials.  

Info

If you need a HIPAA compliant Zoom account, please submit the HIPAA Zoom Account request form to request an account.

How to access your Zoom account

  1. Open the WVU Zoom Web Portal through your web browser.

  2. Click Sign-In.

  3. Click on the Zoom desktop icon.

  4. Choose Sign in with SSO on the right-hand side.

  5. You will be prompted to enter your company domain. Type WVU.

  6. Click Continue. A WVU log in screen will open.

  7. Enter your WVU Credentials and complete the DUO two-factor authentication

Log into the Zoom desktop app

  1. After installing the Zoom desktop app on your computer, open the app and select the SSO option for signing in.

  2. Enter wvu as the Company Domain and click Continue.

  3. If prompted, select to allow Zoom to launch.

HIPAA-compliant Zoom accounts for HSC

You must request a HIPAA-compliant Zoom account if you use Zoom to discuss patient information. Requests may be submitted by the person needing access or by a student’s supervisor. View HSC Zoom Uses and Prerequisites for more information.