Content Comparison

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Class Collaborate Ultra guides:

from Blackboard Help

• Start Here with the Basics

• Blackboard Help for Participants

• Finding Your Way Around Class Collaborate Ultra – Media Space, the Session Menu, and a Collaborate Panel

• Joining Sessions

• Set Up Your Audio and Video

• Present in Sessions

• Session Best Practices

• Browser Support

• Access Class Collaborate Ultra in the Blackboard App

Class Collaborate Ultra support

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Collaborate provides 24/7 support:

• Search for answers in Blackboard’s Knowledge Base.

• Use the Support Portal to chat with an agent or submit a ticket.

• Call their support at 1-877-382-2293.

Go to support.class.com for more documentation or to request support. If you are unable to resolve the issue with Blackboard’s Class Collaborate Ultra support, contact the ITS Service Desk.