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GUI: Graphical User Interface
HCM: Human Capital Management; HCM consists of a core HR database, skills intelligence foundation, configuration tooling, process automation, workforce management, recruiting, talent, learning, benefits and more.
HIPAA: Health Insurance Portability and Accountability Act
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ITSM: IT Service management is a framework for planning, designing, delivering, operating and controlling IT services.
JAWS: Job Access With Speech is a screenreader tool for people with visual challenges.
JDK: Java Development Kit
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RTO: Recovery Time Objective is the maximum tolerable length of time that a computer, system, network or application can be down after a failure or disaster occursSailPoint: WVU'
SaaS: Software as a Service. SaaS allows users to connect to and use cloud-based apps over the Internet. Common examples are email, calendaring, and office tools (such as Microsoft Office 365).
SailPoint: WVU's identity management system, known as WVU Login
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SLA: Service Level Agreement
SLI: Scheduling Listing Index (SLI) Coordinators are contacts in the colleges responsible for helping with class scheduling, rooms, faculty role assignments, and other tasks.
SME: Subject Matter Expert, an individual with in-depth knowledge of a system, process, etc.
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