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Submission Instructions for Incoming Students
View the Submit Your New Student Mountaineer Card ID Photo (Public) page to see instructions for new students.
Submission Instructions for Current Students and Employees
Go to idphoto.wvu.edu. Enter your WVU Login credentials if you are prompted to sign in.
Review the photo requirements, then tap or click the camera icon to
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capture your photo, or choose the Upload Photo option to upload an existing photo.
Once uploaded, your photo will be prepared and screened by the Mountaineer Card Bot. Tap or click Next to continue.
Upload proof of identification. This must be a driver’s license, military ID, state ID or passport. The name on your identification must match WVU records, see the “What if I Don’t Have Access to a Valid ID” section below for instructions in the case currently don’t have a valid ID
After you’ve uploaded both photos, Mountaineer Card bot will tell you if it thinks your photo will be approved or denied, giving you a chance to choose a new one if necessary. If it looks good, click Submit & Sign Out.
Next steps: You will receive an official decision via MIX or Outlook email within three business days, after your submission has been reviewed by Service Center staff. If your photo is rejected, you will need to submit a new one that meets the guidelines. ID cards can be picked up at the ITS Service Centers in the Mountainlair, or at G-118 Bennett Tower, and both are open from 8:30 a.m. to 4:30 p.m. Monday through Friday.
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Instructions for Activating ID Card (if it was Mailed)
Go to mymountaineercard.wvu.edu and sign in with your WVU Login credentials.
Select Report Found Card from the menu.
Click Yes to report your card as found. This will activate your ID card.