You can access your Information Technology Bill through at https://pinnacle.calero.com/wvu/AUTH?client_id=PINN_WVU.
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The https://pinnacle.calero.com/wvu/AUTH?client_id=PINN_WVU URL is case sensitive. Please clear your cache |
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before accessing this new site to make sure you’re using the correct URL. |
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You may bookmark the page once you have successfully authenticated and logged into the site |
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Access Your Information Technology Bill
Go to https://pinnacle.calero.com/wvu/AUTH?client_id=PINN_WVU.
When the login box appears, enter your WVU Login and password. You will be redirected once authenticated.
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To request access to view bills, including a detailed copy of your printing bill, please submit a ticket and include the funding you wish to see. |
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If one of your department phones is not listed on your phone bill, or if there are phone lines listed on your department phone bill that do not belong to you, report the issue using the ITS Telephone Assistance form. |
Login Errors
Make sure you are going to the
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correct URL. The https://pinnacle.calero.com/wvu
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/AUTH?client_id=PINN_WVU URL is case sensitive.
If you
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see a Permission Denied or You are not authorized to view this page error, make sure your WVU Login password is active and that you are entering it correctly.
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To reset your Login
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password, go to login.wvu.edu.
Permission Denied
You are not authorized to view this page
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If you see a Page cannot be displayed or Microsoft VBScript runtime error try logging into the system from another computer.
If you still cannot access the system, call the ITS Service Desk at 304-293-4444.
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Page cannot be displayed
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