Versions Compared

Version Old Version 10 New Version Current
Changes made by

Cassandra Rinker

Amy Baker

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Info

Students, faculty and staff cannot use personal Zoom account credentials to access their WVU Zoom account, even if their personal account uses a WVU email address. Users must sign out of their personal account and log back in using their WVU Zoom account. If you experience issues signing out of a personal account, try clearing your browser cache. 

If you get an error that an account already exists with this email, contact the ITS Service Desk.

Access your WVU Zoom account

Log into the Zoom web app

  1. Go to wvu.zoom.us. 

  2. Click Sign-In and enter your WVU Login credentials.

Log into the Zoom desktop app

  1. After installing the Zoom desktop app on your computer, open the app and select the SSO option for signing in.

  2. Enter wvu as the Company Domain and click Continue.

  3. If prompted, select to allow Zoom to launch.

HIPAA-compliant Zoom accounts for HSC

You must request a HIPAA-compliant Zoom account if you use Zoom to discuss patient information. Requests may be submitted by the person needing access or by a student’s supervisor. View HSC Zoom Uses and Prerequisites for more information.