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If you receive a Microsoft Office 365 error saying your account doesn’t allow editing on a Mac computer, remove all Office licenses then reinstall WVU’s license.

  1. Follow the steps in Microsoft’s How to Remove Office License Files on a Mac.

  2. After removing the license files,

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  1. you will be prompted to sign into your Office account the next time you open an Office app. Enter your WVU Login username followed by @mail.wvu.edu or @hsc.wvu.edu when asked for an email address and use your WVU Login password for the password.

Info

Although WVU student email addresses end in @mix.wvu.edu, students should use @mail.wvu.edu for signing into Office. This is a special username for activating your license and not an email address that can be used elsewhere.