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No. Anyone who is still using an ID card issued before June 19, 2017, will need a new card. Older cards don’t contain the chip required for newer printer-copiers, door locks and access controls like those at the PRT. Employees can get a new ID card for free when surrendering their old card. If you have lost your card, you will be charged a $20 replacement fee. Note: It will take approximately one hour for your new ID card to sync up with the system the Managed Printing software. When that is complete, you will be able to use the new devices.
You can get a new photo and ID card at any ITS Service Center location. The following are open 8:30 a.m. to 4:30 p.m. Monday through Friday unless the University is closed.
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Supervisors will need to request a Sponsored Account for volunteers and contractors who don’t have a WVU account so they can get an ID card.
I am part of an HSC division in Charleston or Martinsburg. Will we get new printers through this program?
Charleston is currently exempt from this program. There will be a review of equipment in Charleston to determine program availability.
At Martinsburg, it depends. If you are using printers leased through WVU Medicine or another hospital, you are not affected by this program. However, WVU does have Managed Printing equipment in Morgantown and Martinsburg HSC locations. If the device is Konica-Minolta equipment and it has an MCM Tag on it, it’s in scope for this project.
Any printers that are NOT part of the WVU Managed Printing Program and are connected to WVU networks, including those owned by WVU Medicine, will require Printer Exception approval from ITS (WVU Login credentials required).
I am a WVU Medicine employee or a “shared user.” Do I need a new ID card to use these Managed Printing devices? A shared user is defined here.
To use any Managed Printing device, regardless of its location, you will need a WVU ID card with a properly encoded chip. If you work at the Health Sciences Center and have an ID card that was printed at that location before July 25, 2022, you will need to get a new card.
Door lock access at HSC is managed on a different system than the rest of WVU, so all new cards will also need to be encoded by the Facilities Management team in G-350 once you have them.
I work at the Health Sciences Center, but I’m not sure if I need a new card to use the Managed Printers. How can I find out?
Please submit a ticket in the IT Help Center (WVU Login required). If you have trouble accessing the form, call the Service Desk at 304-293-4444.
If you are an administrative assistant trying to answer this question for a large number of employees, you will need to create a ticket, then attach a document with their names and WVU ID numbers after you receive the system notification.