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3D and wide-format (greater than 18 inches) printers are exempted from the spending prohibition, but you must first complete a Printer Exception Form, then submit the code you receive on an IT Purchase Request Form. If you currently have a wide-format printer, you will still need an approved exception to purchase ink/toner.

Can I order paper for the machine I’m using?

That depends on whether you have an older machine, a specialized printer with an approved exception, or a new device that’s part of the Managed Printing program.

Standard white, 20 lb. letter-, legal- and ledger-sized paper will be provided for new Managed Printing devices. To determine if that includes yours, look for a five-digit MCM ID number, located on a silver sticker on the document feeder or main body of the machine.

  • If the number is higher than 12916 and/or starts with a 13, it is for the new Managed Printing equipment, and paper will be provided. Contact your building supervisor to submit a request.

  • Any number below 12916 is a device from the old contract, so you can purchase paper from Mountaineer Marketplace.

If you have a specialized printer for which ITS has granted exceptions, you may purchase paper in Mountaineer Marketplace, but you will need to provide your exception ID number to Shared Services for approval.