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How do I change my chosen name?

  1. Go to login.wvu.edu.

  2. Select Manage Account. If you are not already logged in, you will be prompted to enter your Login credentials and authenticate with Duo.

  3. Select the Profile tab.

  4. Enter your chosen first and/or last name.

  5. Click Save.

  6. A message will display at the top of the page. If your chosen name change is automatically accepted the message will say “Profile saved. Please allow 1 business day for systems to be updated.”
    Note: While most changes are automatically accepted, you may see a message that says your request is “Pending review.” This means your name is not found in the database and needs to be added. You will receive an email notification when your name is added to the database and updated.

Will this change my email? 

Selecting a chosen name will change the way your name displays on your email, but it won’t change your email address. For questions about email aliases for @mail.wvu.edu accounts, contact the ITS Service Desk.

Can all systems display a chosen name? 

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Target System​ 

Chosen ​ 

First​ 

Chosen ​ 

Last​ 

MIX 

Yes​ 

Yes​ 

Office Microsoft 365​ 

Yes​ 

Yes​ 

STAR/Banner​ 

Yes 

​ No

iServe

Yes

Yes

Degree Works​ 

Yes​ 

​ No

eCampus​/Blackboard 

Yes 

​ No

Portal​ 

Yes​ 

​ No

Mountaineer Card 

Yes​ 

Yes​ 

WVU Directory

Yes

Yes

Zoom 

View Change Your Zoom Display Name for more information.

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