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  • Basic infrastructure services such as wired and wireless internet connectivity, telecommunications, databases and servers.

  • Enterprise applications such as : WVU+kc (Kuali); , Kuali Build, Google Workspace; , eCampus/Blackboard; , MAP/Applaud; Banner/STAR; , Microsoft 365 , (including Teams; , LiquidFiles; , Qualtrics; , Zoom; ), and CSGold/Mountaineer Card.

  • Identity Management issues such as Login support and Duo two-factor authentication.

  • Information Security processes related to compliance and protection of data, including scanning third-party applications and identifying approved technologies for research.

  • Remote access services such as Virtual Private Network and Azure Virtual Desktop.

  • Technology Purchase Requests

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  • The HSC Learning Management System, called SOLE.

  • HSC wired and wireless network at Morgantown, Charleston-Division, and Eastern-Division campuses.

  • Data collection, storage and sharing applications such as Data Scientist Virtual Machines, HSC Qualtrics; , HSC Tableau, HSC SharePoint, HSC network drive (secure Y: drive), HSC NextCloud, and HSC sFTP.

  • Collaboration tools such as HSC Zoom and HSC Microsoft Teams.

  • Review and approval of data protection requests for human subject research.

  • Security review of software and hardware used in research.

  • Information Security services for HIPAA-covered Protected Health Information (PHI) stored on HSC-managed services.

  • HIPAA-compliant storage, transfer and share solutions for research data.

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