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You receive a certificate error:
Clear your browsing history. Click here for instructions. Then then restart the browser.
Microsoft Edge is running slowly and has trouble loading pages:
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A page or multiple pages will not load:
Clear your browsing history. Click here for instructions. Then then restart the browser.
A page seems to stuck in an infinite loop:
Press the Windows Key + X.
Then clear Clear your browsing history. Click here for instructions.
Restart the browser.
If you need additional assistance, contact the state HelpDesk at 304-340-4850 or 304-340-4854. The state HelpDesk is available Monday to Friday from 8:00 a.m to 4:00 p.m.
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