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Follow the link in the email to the approval task. If your approval task is linked to a separate issue, there will be an additional link to review the request details in the main ticket and to communicate with the requestor. Note: All communication should be done in the main ticket if the approval task is separate from the main ticket. If you Decline a request, you must add a comment to the main ticket explaining why you are declining.
After reviewing the request, use the Approve or Decline buttons in the approval task to record your decision. The request will automatically update with your selection.
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