Some IT requests require approvals before they can be processed. Approvers will automatically receive an email notification that their approval is required for a request.
Click Follow the View Request link at in the bottom of the email to review the approval task. If your approval task is linked to another issue, there will be an additional link to review the request details and to communicate with the requestor.
After reviewing the request, use the Approve or Decline buttons in the approval task to record your decision. The request will automatically update with your selection.
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