Some IT requests require approvals before they can be processed. Approvers will automatically receive an email notification that their approval is required for a request.
Open Click the View Request link at the bottom of the email to review the request details. You can use the comment feature at the bottom of the request approval task. If your approval task is linked to another issue, there will be an additional link to review the request details and to communicate with the requestor if needed.
After reviewing the request, use the Approve or Decline buttons in the email notification to approve or decline the requestapproval task to record your decision. The request will automatically update with your selection.
...