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There many cases where simply exiting the browser or clearing the history by itself does not end an active session for STAR. First try clearing your browsing cache (usually done through clearing your history through your browser and check-marking cookies and cache). After clearing your cache, close all windows of your web browser to finalize the process. (On a Mac, you can "quit" the program for the same results.)
After clearing your cache, open a new browser window and navigate directly to star.wvu.edu.
Click STAR information system login and log into the system using your Login username as the user id and the password you use to get into portal and ecampus eCampus as the PIN.
If you are still unable to access STAR, try rebooting your computer before logging into star.wvu.edu again.
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