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Log into the Sponsored Account site. You must be connected to a campus network or the GlobalProtect VPN to access this site.
Click Request New and fill out the form to submit your request.
You will receive email confirmation regarding your request.
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Log into the Sponsored Account site. You must be connected to a campus network or the GlobalProtect VPN to to access this site.
Click Request New and fill out the form.
Check the No Access Needed box.
Enter the contractor's company name and title in the Title field (ex: Company Name - Contractor).
Click Submit. You will receive email confirmation regarding your request. Once the request has been approved, please allow one business day for the account to be created in the ID card system.
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Log into the Sponsored Account site. You must be connected to a campus network or the GlobalProtect VPN to to access this site.
Click on a sponsored account's name to view profile.
Choose option to Request Extension, Change Sponsor, or End Access.
After completing the process you will see a verification banner confirming your action, and the end date for the sponsored account will be changed. You will also receive a confirmation email.
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Log into the Sponsored Account site. You must be connected to a campus network or the GlobalProtect VPN to to access this site.
Click Pending Requests.
Click the Request ID you wish to cancel.
Click the Cancel Request button.
Add notes (optional) then click Cancel Request. The request will no longer be listed in Pending Requests.
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If you need help with a sponsored account, such as updating account information or changing access/permission, or assistance using the sponsored account site, visit the WVU Sponsored Account Support service page to submit a ticket. contact the ITS Service Desk at 304-293-4444.
Are you a guest, vendor or other outside user needing assistance?
If you have been given an account and are unable to use your account information to access WVU systems, submit a request using the WVU Login Help service page.