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Info

Students, faculty and staff cannot use personal Zoom account credentials to access their WVU Zoom account, even if their personal account uses a WVU email address. Users must sign out of their personal account and log back in using their WVU Zoom account. If you experience issues signing out of a personal account, try clearing your browser cache. 

If you get an error that an account already exists with this email, contact the ITS Service Desk.

Access your WVU Zoom account

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You must request a HIPAA-compliant Zoom account if you use Zoom to discuss patient information. Requests may be submitted by the person needing access or by a student’s supervisor. View HSC Zoom Uses and Prerequisites for more information.