Zoom Phone is a full-service, cloud-based calling solution that will better support a large workforce with many hybrid and remote staff. The desktop application also eliminates the need for expensive onsite hardware that must be maintained and periodically replaced.
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Zoom Phone adoption plan |
Between January 2025 and July 1, 2026, all WVU employees will transition to Zoom Phone.
Information Technology Services (ITS) will pilot the platform first and create resources to help ensure a smooth transition for other departments and colleges. The Beckley and Keyser campuses will then follow.
Around mid-October, ITS will begin working with business officers across the University to determine what phone numbers to retain as part of this transitionView the Zoom Phone Adoption Plan page for a full timeline and progress updates.