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Remove a device from your Duo account: 

  1. Go to a WVU system that requires you to log in using your WVU username and password (e.g. portal.wvu.edu).

  2. When you see the Duo authentication prompt screen,

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Click Device Options next to the device you want to remove.

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  1. select Other options.

  2. Click Manage devices.

  3. You’ll be prompted to authenticate with Duo to prove it’s you before being taken to a list of your devices.

  4. Click Edit then Remove.
    Note: You will only have the option to delete a device if you have another device associated with your account

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