Add or Remove a Multi-factor Token in Okta

Multi-factor tokens are physical devices used to verify your identity when logging into WVU services. They can be used in place of the Okta Verify app or as a backup authentication method. View the Supported Multi-factor Token page for hardware requirements and recommendations.

Add a token to your account

1. Log into okta.wvu.edu (login.wvu.edu).

2. Click your name in the top-right corner and select My Settings.

3. Select Manage security methods.

4. Click + Set up next to Security Key or Biometric Authenticator.

5. Click Set up.

6. Select Security key then click Next.

7. Click Ok. If your token isn't already inserted, you will be prompted to connect it to the USB port.

8. Follow the token’s prompts to complete setup, which may include entering a code or pressing a button depending on the token.

Remove a token from your account

1. Log into okta.wvu.edu (login.wvu.edu).

2. Click your name in the top-right corner and select My Settings.

3. Select Manage security settings.

4. Find the token in your list of authentication methods and select Remove. You may be prompted to verify your identity using your password or other multi-factor method to confirm the removal.