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The first line of defense against Technology Enabled Abuse is to protect yourself by limiting the amount of personal information you share online and increasing the security of both your accounts and your devices.

If you believe that an account has been compromised, change your password and log out of all devices. Google, Facebook, and many other social media accounts allow you to force logout on all devices that are logged in. This ensures that no one else is still logged in when you change your password.

Check your devices and settings.

Go through your mobile device, apps, and online accounts to ensure other devices and accounts aren’t connected to yours.

  • Review your applications to ensure that there is no spyware downloaded on your device.

  • Review GPS and location-tracking settings for all applications and ensure they are enabled only for the important ones requiring it such as the Mobile ID app with your Mountaineer Card, the LiveSafe app, or Uber.

  • Turn off device-to-device access when you aren’t using it.

  • Turn off Bluetooth and location-sharing services when not in use.

  • Look for spikes in data usage that could indicate monitoring software is in use.

  • Consider the possibility of a hidden device or a camera as a gift.

Increase your security.

  • Change your username and passwords for online accounts you think are being accessed.

  • Enable strong authentication on all your personal accounts.

  • Enable security protections, such as passwords or biometric scans, so that only you can access your devices.

  • Always remember to log out or lock your screen before you step away from your computer/cell phone/tablet.

If you suspect your computer, tablet, or phone has been compromised, take it to a private computer repair shop for an assessment. Use a computer at a lab or library in the meantime. Consider purchasing a pre-paid or pay-as-you-go phone. Set up a passcode and don’t link the new device to old cloud accounts your abuser may know about. Never use the device you suspect is being monitored to login to or change passwords for any accounts.

Take steps to remove or reduce the availability of information about yourself online.

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