MyTravel is the travel booking tool used by Procurement, Contracting & Payment Services. Employees can make travel reservations online or by phone with personal assistance. This tool synchronizes airfare, hotel booking and car rentals in a single system.
View the MyTravel Articles category of the Knowledge Base for more information about using MyTravel. If you have additional questions or need further assistance with MyTravel, please email pcps@mail.wvu.edu.
General questions
What is MyTravel?
MyTravel is the WVU’s travel booking tool provided by the University’s new Travel Management Company, World Travel. WVU uses World Travel service through an online tool by SAP Concur.
When do I use MyTravel?
Use MyTravel when booking University-related flights, hotels, rental cars and other ground transportation.
How do I access MyTravel?
Log into the WVU Portal, select the Administrative Tools tab then click MyTravel.
Who should use MyTravel?
This tool should be used by all WVU and WVURC employees, with the exception of WVU Athletics.
Why should I use MyTravel?
MyTravel is an easy, cost effective tool that allows better visibility of the University’s travel. Employees currently use 20 different booking methods, preventing the University from effectively leveraging its buying power. This unmanaged approach also prevents WVU officials from knowing where its employees and students are and providing assistance to them during emergencies in the U.S. or abroad.
Is training available?
Yes. Training PDFs and FAQs are available in the MyTravel Articles Knowledge Base category. In addition, World Travel offers several online tutorials, which can be found on the home screen after logging into MyTravel.
Using MyTravel
What do I need to do to set up my profile?
Certain sections of your profile in MyTravel will need to be completed before you can book your first trip. Visit Setting up a Profile in MyTravel for information.
Can I still earn travel reward points?
Yes, you can enter your rewards program information to your profile. Per the WVU/WVURC Travel Manual, personal rewards programs may be used; however booking at a higher cost to earn personal reward points is prohibited.
How will I pay for my expenses through MyTravel?
WVU/WVURC PCard is the preferred method for paying for your travel. If you do not have a PCard, you can have a proxy book your travel or you can work with your business office to request a PCard. A personal credit card can be used to book business travel, but only as a last resort.
What if I would rather talk to a travel agent directly to book my travel?
Online booking is encouraged, as it results in a lower fee; however, you can contact World Travel directly to have an agent assist you. For reservations or ticket changes, please call 877-778-7936 or email teamb@worldtrav.com during World Travel’s normal business hours (Monday – Friday, 8:00 a.m. to 6:00 p.m. ET).
Can another employee book travel on my behalf?
Yes. Any employee within WVU/WVURC can book travel on your behalf. You simply need to add them to your profile in MyTravel under the Assistants and Travel Arrangers section. Visit Setting up a Profile in MyTravel for more information.
Can I use this tool to book through Southwest airlines?
Yes, MyTravel can be used to book all Southwest fares (Wanna Getaway, Anytime, and Business Select).
Does World Travel price match guarantee?
Yes. World Travel guarantees price matches for all domestic airline bookings.
Does the booking tool use WVU’s contract rates?
MyTravel uses a combination of WVU contract rates (e.g., Enterprise, Delta, etc.), as well as the lowest available rate offered through World Travel.
How can I book for an outside guest/visitor?
Visit Booking Travel for a Non-Employee for information on how to book for an outside party.
I am having issues logging into MyTravel.
For login issues, go to login.wvu.edu to check your account status. Submit a ticket if you need additional Login assistance.
My contact information in MyTravel is incorrect. What should I do to fix it?
If your name, email or department name is incorrect, please work with your business office to correct the information in WVU’s HR system.
Can I use this system to book personal travel?
MyTravel is to be used for business travel only. If you are traveling on business travel and would like to bring a guest, you can work with World Travel directly. Please call 877-778-7936 or email teamb@worldtrav.com during World Travel’s normal business hours (Monday – Friday, 8:00 a.m. to 6:00 p.m. ET).
Do I have to use certain airlines or hotels?
Employees should use sound business judgment when booking their travel, balancing cost, convenience and safety.
What if my conference offers a special hotel rate?
You can book through the conference directly or contact World Travel to see if an agent can assist you.
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